faq

We are a professional wire and cable manufacturer, our factory is located in Guangdong province, Dongguan city, China.  We are in this industry for 40 years, integrating development, manufacturr, sale, after-sale service  in-house. Specializing in manufacturing all types cables related to computer、phone、Audio equipment、Internet.

Our products are exported to Europe, America, the Middle East, Australia and other countries every year.

Sure, we provide custom service.

You only need to send us your design and tell us some details, such as wire gauge, product length, the pinout diagram, adding your logo or not and other details, we can provide the precise price to you soon.

We have 15 years experienced engineers and excellent ingenious sample maker, can make the products you want brilliantly.

Generally speaking, it depends on the product.

If you can provide the cable details to us soon, we can quote you quickly, within 24 hours. If the details are  areambiguous, we have to source more information to help us calculate the cost, it will take longer, but anyway, we thank you patient waiting!

We cherish every chance you give us to quote, so we will take every offer seriously.

Sure, the price is negotiable. This depend on the product.

After you get our quotation, if you have any questions, please feel free to contact us at any time, all of your questions will be responded within 24 hours.

Generally speaking, we will provide one free sample to you to evaluate the quality and details, you pay for the shipping cost and other cost incurred by making samples.

If need to open mold, the mold fee shall be paid before making the sample.

Generally, if it is conventional products, we can ship out the sample within two workdays. If need open mold, it needs about 15 workdays.

For more details, please feel free to contact us, we will reply you within 12 hours.

This depends on the order, our leadtime from 3 workdays to one month or longer.

For small order, conventional products, we can finish the production within one week. For big order, about within 30 to 35 workdays. We will try our best to finish the production under the quality and quantity.

We cherich every customer, cherich every cooperation chance, from raw material to finished products, we will strictly control.

Before making samples, we will provide engineering drawing to you confirm every details, after your confirmation, we will make samples strictly accoring to the engineering drawing.

We also strictly test every product, ensure the product our customer receive is good and can work.

We don’t do bad product to kill future market and chance.

If you have questions after you receive the cargo, pls feel free to contact us immediately, no matter of your questions is, we will reply you first time, and give you a solution within 48 hours.

If you still have other questions, please feel free to contact us by e-mail: sophia@csccable.com